Many sellers. One carton. One tracking number.
Parcels from Taobao, Tmall, 1688 and Alibaba.com arrive at our Guangzhou warehouse. We receive, count, photograph and check them, then merge them into fewer cartons before anything leaves China.
What happens to your parcels in Guangzhou
Six steps, in the order they happen. Nothing is merged and nothing leaves until you have seen the photographs.
Arrive, identify, book in
Parcels arrive from different sellers, often with no recognisable name on the outer carton. Each one is identified against your order before it is booked in, so a parcel is never “somewhere in the warehouse”.
Count, compare, note
We count what arrived, compare colours, models and sizes against your instructions, and record the condition of the outer packaging as received.
Photographs before anything moves
You receive photographs of each item as received, before it is merged or dispatched. This is the point where a wrong size is still cheap to fix.
Merge into fewer cartons
Goods from several sellers are combined using the outer carton that best fits the total volume. Six parcels become one consignment, billed once.
Protect, do not decorate
Retail packaging that adds volume without protection is removed. Fragile items are wrapped according to the method chosen — air and sea need different packing.
Measure, document, track
Final weight and dimensions measured, documents prepared, tracking issued before the carton leaves the warehouse.
You find out in Guangzhou, not in Riyadh.
Everything that can go wrong with a marketplace order goes wrong quietly — the wrong size, half the quantity, a colour that photographs differently, a seller who substitutes material.
If you only open the carton in Riyadh, the return window has already closed and the freight is already spent. The seller is not obliged to answer, and the goods are not worth sending back.
Our check happens while the goods are still in China, still with the seller’s return option open, and still cheap to correct. Nothing is merged and nothing is dispatched until you have seen the photographs and approved.
What we do not do
We are not a testing laboratory. We count, we compare against your instructions, we photograph, and we report what is visible from the outside.
If you need function testing — a device powered on, a battery cycled, a fabric tested — say so before the parcels arrive and we will quote it separately. Assuming it is included is how disputes start.
Consolidation is the cheapest thing we do for you.
International freight is charged on volumetric weight, and every separate parcel carries its own minimum charge. Six small parcels from six sellers are billed as six shipments. Merged into one carton, the same goods are billed once.
The retail packaging goes first. A box built to sit on a shelf is mostly air, and air is what you are paying to fly.
From arrival at the Guangzhou warehouse, before storage is charged. Usually enough to collect everything you want in one shipment — a few pieces this week, a replacement next week.
Each separate parcel carries its own minimum freight charge. Consolidating into one carton removes five minimums before any weight is even calculated.
Ramadan and Eid will delay a parcel more reliably than customs will.
In the final two weeks before Eid al-Fitr and Eid al-Adha, air capacity tightens and last-mile networks in the Gulf slow down. Customs closes for the holiday itself.
A parcel consolidated one week late can land three weeks late. The freight does not get cheaper in that window — it gets more expensive, because everyone else is shipping late too.
Before you ship, we tell you whether a carton leaving today clears before the holiday or after it. If the answer is after, we say so, and you decide.
Consolidation, answered plainly
How long do you hold parcels for free?
Can I add a parcel that arrives after the others have been merged?
Do you open the retail packaging?
What happens if an item arrives damaged from the seller?
One carton, one invoice, one tracking number.
From six sellers in China to one delivery in the Gulf, without six sets of paperwork.